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PixelChat Help Centre

Colours

Matching the chat to your store's brand.

Last updated · 3 Oct 2026Setting up your assistant

PixelChat has two colour settings, in Settings under Appearance:

  • Brand colour — styles the chat header, your shoppers' messages, the buttons, links and the chat bubble.
  • Text colour on brand — the text and icons that sit on your brand colour.

Pick a pair with enough contrast so text stays easy to read. If the colours may be hard to read, PixelChat shows a warning as you choose them.

The chat bubble sits in the bottom-right corner of your store. Its position is fixed.

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