PixelChat Help Centre
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- Getting startedInstalling the app, the onboarding wizard, and turning the chat on.4 articles
- Setting up your assistantAssistant name, welcome message, tone, industry template and colours.4 articles
- Knowledge & policiesAdding knowledge entries, how store policies are used, and keeping answers accurate.3 articles
- Shopping featuresProduct search, stock checks, add to cart, and order lookup for logged-in customers.4 articles
- Engaging shoppersProactive messages on idle and exit-intent, and AI disclosure.2 articles
- Conversations & handoffViewing conversations, and when and how the assistant hands off to your team.2 articles
- Privacy & dataWhat data is stored, how long it's kept, and GDPR requests.3 articles
- BillingPlans and billing. Content to come.Content to come
- TroubleshootingFixes for the most common problems.4 articles
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