PixelChat Help Centre
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- Getting startedInstalling the app, the setup wizard, and turning the chat on.4 articles
- Setting up your assistantAssistant name, welcome message, tone, industry template and colours.4 articles
- Knowledge & policiesHow your Shopify policies are used, adding knowledge entries, and keeping answers accurate.3 articles
- Shopping featuresProduct search, stock checks, add to cart, and order lookup.4 articles
- Engaging shoppersProactive messages, and AI disclosure.2 articles
- Conversations & handoffViewing conversations, and what happens when a shopper needs your team.2 articles
- AnalyticsWhat the Analytics page shows, and which plans include what.1 article
- Privacy & dataWhat data is stored, how long it's kept, and data requests.3 articles
- BillingPlans and billing. Content to come.Content to come
- TroubleshootingFixes for the most common problems.4 articles
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