Conversations & handoff
Viewing conversations, what happens when a shopper needs your team, and follow-up requests.
3 articles
- Viewing conversationsReading what shoppers asked and how the assistant replied.
- When a shopper needs your teamWhat happens when the assistant can't help, and how shoppers reach you.
- Follow-up requests left in the chatWhen a shopper leaves their details for your team, where the request arrives and what it contains.
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