Troubleshooting
Fixes for the most common problems.
4 articles
- The chat bubble isn't showing on my storeThe three most common reasons the chat doesn't appear, and how to fix each.
- Why can't the assistant find a product?The usual reasons a product doesn't appear in the assistant's search results.
- Using PixelChat on a development storeWhat to expect when you test PixelChat on a password-protected store.
- The assistant gave a wrong answerHow to find out why an answer was wrong, and fix it.
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