Knowledge & policies
How your Shopify policies are used, adding knowledge entries, and keeping answers accurate.
3 articles
- How your Shopify policies are usedThe assistant answers policy questions from your published Shopify policies, which PixelChat imports and keeps up to date automatically.
- Adding a knowledge entryTeaching the assistant the answers your policies don't cover.
- Keeping answers accurateWhere the assistant's answers come from, and how to fix one that's wrong.
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