AI disclosure
Telling shoppers they're talking to an AI assistant.
Last updated · 3 Oct 2026Engaging shoppers
In some places, the law requires businesses to tell people when they're talking to AI rather than a person. PixelChat includes a disclosure line for this, shown in the chat window.
It's on by default and reads "This assistant uses AI. Powered by PixelChat." You can change the wording in Settings, under Welcome and AI transparency, for example:
You're chatting with an AI assistant. It can make mistakes — please check important details.
You're responsible for deciding whether your store needs a disclosure and what it should say. If in doubt, leave it on — it costs nothing and sets clear expectations. To hide it, clear the text.
Screenshot placeholderAlt text: The AI disclosure setting in PixelChat, with the line shown in the chat window